Terms & Conditions

Effective Date: 03/06/2025
Last Modified: 03/06/2025

Welcome to Swanzer Property Management. These Terms and Conditions ("Terms", "Agreement") govern your use of our website located at https://www.swanzerpm.com and any services offered by 2020 Realty LLC DBA Swanzer Property Management ("we", "us", or "our").

By accessing or using the website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Use of Website

You agree to use this website only for lawful purposes and in accordance with these Terms. You must not use this website:

• In any way that breaches any applicable laws or regulations.
• To transmit or procure the sending of any unsolicited or unauthorized advertising or promotional material.
• To harm or attempt to harm others in any way, including through the misuse of content or features.

2. Intellectual Property

All content on this website—including text, graphics, logos, images, audio, video, software, and other materials—is the property of Swanzer Property Management or its content suppliers and is protected by applicable copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, or use any content for commercial purposes without our express written permission.

3. User Submissions

By submitting any material (e.g., inquiries, feedback, property details) through our website, you grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, modify, adapt, publish, and display such content for business purposes.

You confirm that your submissions do not violate any third-party rights or applicable laws.

4. SMS Communication & Mobile Number Use

By providing your mobile number on our website, you consent to receive A2P (Application-to-Person) SMS communications from Swanzer Property Management related to:

• Service updates
• Appointment reminders
• Property management notifications
• Support and account information

We will not share, sell, rent, or use your mobile number for marketing or promotional purposes.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

You may opt out of SMS communications at any time by replying STOP. Standard messaging rates may apply.

5. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party sites or services.

We encourage you to review the terms and policies of those sites before interacting with them.

6. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and safeguard your personal information.

7. Limitation of Liability

To the fullest extent permitted by law, Swanzer Property Management shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of this website or services, including but not limited to:

• Loss of data
• Service interruptions
• Technical errors
• Unauthorized access to your information

8. Indemnification

You agree to indemnify, defend, and hold harmless Swanzer Property Management and its affiliates, officers, agents, and employees from any claims, liabilities, damages, losses, or expenses arising from your violation of these Terms or misuse of the website.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Material changes will be posted on this page and take effect immediately upon posting. Your continued use of the website constitutes acceptance of the revised Terms.

10. Termination

We reserve the right to terminate or suspend your access to our website without notice if we determine that you have violated these Terms or applicable laws.

11. Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved exclusively in the competent courts of that jurisdiction.

12. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

📍 2020 Realty LLC DBA Swanzer Property Management
📧 Email: privacy@swanzerpm.com
📍 Business Address: 2800 Euclid Ave. Ste. 603, Cleveland, OH 44115
📞 Phone: 216-412-5059