www.swanzerpm.com - Privacy Policy  

Privacy Policy

Effective Date: 03/06/2025
Last Modified: 03/06/2025

2020 Realty LLC DBA Swanzer Property Management ("us", "we", or "our") operates the https://www.swanzerpm.com website (hereinafter referred to as the "Service").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. It also describes the choices you have regarding your information.

By using the Service, you consent to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

1. Grounds for Data Collection

We process your Personal Information based on the following:

  • To fulfill contractual commitments and provide our services.
  • To protect our legitimate business interests.
  • To comply with legal and regulatory requirements.

By using our website, you acknowledge and consent to our collection, storage, use, and processing of your Personal Information as outlined in this Privacy Policy.

2. Information We Collect

We collect two types of information:

Non-Personal Information

  • Browser type, operating system, language preference.
  • Aggregated site usage data (e.g., page views, browsing patterns).

Personal Information

  • Device Information: IP address, geolocation, unique identifiers.
  • Registration Information: Name, email, physical address.
  • Contact Information: Customer inquiries and support requests.
  • Financial Information: Payment details for transactions.
  • Property Details: Ownership details for property management services.

We do not sell or share personal information with third parties except as described in this Privacy Policy.

3. How We Collect Information

  • Directly from you when you register or interact with our website.
  • Automatically through cookies and tracking technologies.
  • From third-party analytics providers and public databases.

4. How We Use Your Information

  • To communicate important service-related updates.
  • To provide and enhance our services.
  • To conduct marketing (only with your consent).
  • To improve website functionality and user experience.
  • To comply with legal obligations.

5. A2P SMS & Mobile Information Policy

We respect your privacy and do not share, sell, or resell mobile numbers used for Application-to-Person (A2P) SMS communications.

  • No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
  • Mobile numbers are collected solely for the purpose of service notifications, marketing notifications, security alerts, and other updates.
  • Users may opt out of SMS communications at any time by following the instructions provided in the message.

6. Data Retention

We retain personal data only as long as necessary for:

  • Providing services.
  • Complying with legal requirements.
  • Resolving disputes.
  • Enforcing our policies.

7. Security of Your Information

We implement industry-standard security measures including:

  • Data Encryption: Secure encryption of sensitive data.
  • Secure Hosting: Protection against unauthorized access.
  • Regular Audits: Routine security assessments.
  • Third-Party Compliance: Service providers must follow strict data protection guidelines.

8. Cookies & Tracking Technologies

We use cookies and analytics tools (e.g., Google Analytics) for:

  • Site functionality and navigation.
  • Performance monitoring and optimization.
  • User behavior analysis (non-personalized).

You can adjust cookie preferences in your browser settings.

9. Third-Party Disclosure

We do not sell personal data. However, we may share information with:

  • Service providers (e.g., payment processors, hosting providers).
  • Legal authorities if required by law.

10. Your Rights

You have the right to:

  • Access and request copies of your personal data.
  • Request correction or deletion of your data.
  • Object to data processing.
  • Withdraw consent at any time.

For inquiries, contact our Data Protection Officer (DPO) at privacy@swanzerpm.com.

11. Children's Privacy

Our services are not intended for minors. We do not knowingly collect data from children under 18.

12. Changes to This Privacy Policy

We may update this policy periodically. Changes take effect immediately upon posting. Please review this page for updates.

13. Contact Us

For questions about this policy, contact us at:

📍 2020 Realty LLC DBA Swanzer Property Management
📧 Email: privacy@swanzerpm.com
 📍 Business Address: 2800 Euclid Ave. Ste. 603, Cleveland, OH 44115
📞 Phone: 216-412-5059

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